FAQ

Frequently Asked Questions

Why Should I use Rbk Pay instead of my bank?

In addition to offering a more competitive exchange rate, we also help our customers save on payment fees. Plus, our dedicated account manager is readily available to address any requests promptly, ensuring efficient and responsive service.

Is my money safe ?

Certainly, our payment providers are authorized by the FCA, and we prioritize the safeguarding of all client funds. For more detailed information, please refer to our security page.

How much does it cost to send a payment ?

We promise you the lowest FX rate our prizing are customize as per your request.

How long do payments take ?

Our payment providers operate with flexible payment runs, ensuring that your payments are dispatched promptly upon setup and the availability of funds. The majority of payments are transmitted via SWIFT, with beneficiaries usually receiving funds in their accounts in under 2 hours. However, please note that the processing time may vary based on the currency and the recipient's bank.

How long does it take to open an account?

We can swiftly establish accounts within a matter of hours. The thoroughness of information provided during your initial registration significantly streamlines the compliance process for conducting necessary AML checks and approving your account. Depending on the application's intricacy and the details provided initially, there may be a need for additional submission of KYC documents

How much does it cost to have a currency account?

There are no charges associated with our services. Upon approval of your account, you gain complimentary access to named currency accounts in over 30 currencies, and there are no monthly account fees whatsoever.

Get In Touch With Our Team

Connect with RBK Payments for innovative global payment solutions. Elevate your business with our expertise. Reach out today for a seamless financial experience.

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