1.Introduction

1.1 At RBK Payments Limited, we prioritize the privacy and protection of our website visitors and service users.

1.2 This policy outlines our role as a data controller concerning the personal data of our website visitors and service users. This means we are responsible for deciding how and why your personal data is processed

1.3 Our website utilizes cookies to enhance user experience. We will seek your consent for the use of non-essential cookies upon your first visit, as they are not critical for our website and services to function.

1.5 Throughout this document, references to “we”, “us”, and “our” denote RBK Payments Limited. For further details about our organization, please refer to Section 13.

2 How Your Personal Data is Handled

(a) the types of personal data RBK Payments Limited may handle;

(b) for personal data not directly provided by you, its sources and the categories of such data;

(c) the objectives for processing personal data; and

(d) the legal foundations for these processes.

3 Sharing Your Personal Data

3.1 RBK Payments Limited entrusts financial transactions related to our website and services to Equals Connect Limited. We share your transaction data with Equals Connect Limited solely as needed for processing your payments, issuing refunds, and managing any complaints or queries about those payments and refunds. Equals Connect Limited operates under the regulation and licensing of HMRC as a Money Service Business (MSB), with Registration No: 07131446 and Licence No: 12594438. Additionally, it is authorized by the Financial Conduct Authority as an Authorised Payment Institution, holding Firm Reference Number: 671508.

3.2 Your personal data is not shared with any third parties, aside from what's mentioned.

3.3 Beyond the specific instances of personal data sharing outlined in this section, RBK Payments Limited may disclose your personal data if required for legal compliance, to protect your or another person’s essential interests, or for the establishment, exercise, or defense of legal claims. This includes sharing information for both court proceedings and administrative or out-of-court procedures.

4 International Data Transfers

4.1 This Section outlines the circumstances under which your personal data may be transferred internationally, outside of the United Kingdom (UK).

4.2 RBK Payments Limited operates with offices and data facilities located in the UK, the United States (US), and India. While the UK has established its own data protection laws post-Brexit, it recognizes certain countries as having adequate data protection regulations comparable to its own. Data transfers to countries that the UK government has deemed to have adequate data protection standards, such as these locations, are safeguarded by appropriate measures, including the adoption of standard data protection clauses that have been approved by the UK data protection authorities.

5 Policy Updates

5.1 RBK Payments Limited reserves the right to modify this policy periodically by posting an updated version on our website.

5.2 We recommend reviewing this page occasionally to stay informed of any policy changes.

5.3 For major updates to this policy, we may also send notifications directly to your email.